Our bed frames come with the manufacturer’s warranty on the frame. The warranty is from the company that made your bed, not from Tony Discount, so warranty claims go to the manufacturer, not to us. This page covers bed frames only. Everything else in the store is sold under our Refund Policy.
Where to find it
The warranty paperwork is packed in the box with your bed frame. It explains what is covered, for how long, and how to reach the manufacturer. Keep it with your receipt or order confirmation, which shows the date you bought the bed. If you lose it, call us at (704) 390-1713 and we’ll tell you how to reach the manufacturer.
How to make a claim
Contact the manufacturer directly, as the warranty paperwork explains. The manufacturer decides what the warranty covers and how a defect is fixed. Tony Discount does not handle warranty claims and can’t repair, replace or refund a bed frame under the warranty. If the manufacturer asks for proof of purchase, we can send you a copy of your receipt.
Before you buy
Want to read the warranty first? Ask us in the store and we’ll show it to you before you buy.
Damage at delivery
Damage or a defect you find when your bed is delivered isn’t a warranty matter. Tell us within 12 hours of delivery, as our Terms of Service explain.
